Job Description
A Learning & Development Manager functions as a primary driver for cultural and structural evolution by fostering operational brilliance across the workforce.
What will I be doing?
In the role of Learning & Development Manager, you represent a vital part of the Human Resources department by facilitating educational and growth programs via Hilton’s extensive training architecture. Specifically, a Learning & Development Manager executes the following responsibilities to peak standards:
- Assist business units in cultivating sophisticated functional mastery and building managerial talents
- Operate as a transformational leader regarding the hotel’s corporate culture and organizational shifts
- Deliver essential insights on instructional requirements for all property-wide strategies and initiatives
- Promote personal and group advancement, professional progression, and practical, hands-on education
- Orient, guide, and advise incoming staff members
- Engage with property executives focused on talent growth daily to assist various functional areas
- Collaborate with business units to execute instructional curricula and other corporate development actions
- Track and perform educational and growth assessments within every department
- Formulate yearly instructional strategies and training schedules for the property
What are we looking for?
A Learning & Development Manager representing Hilton brands consistently advocates for our Guests while collaborating with fellow staff. To effectively occupy this position, you must uphold the following mindsets, actions, competencies, and principles:
- Previous background in a comparable role for at least 2-3 years, ideally within the lodging sector
- Comprehensive understanding of contemporary instructional instruments and methodologies
- Outstanding verbal exchange and public speaking abilities
- Superior personnel leadership capabilities
- Proven aptitude for building professional connections
- Dedicated to providing premium service quality to both internal staff and external guests
- Adaptability to handle a variety of professional scenarios
- Proficiency in working independently or as part of a collective
Job Data Table
| Category | Details |
| Company Name | Hilton |
| Location | Not Specified |
| Locality | Not Specified |
| Country | Not Specified |
| City | Not Specified |
| Region | Not Specified |
| Job Type | Full-time |
| Salaries | Not Specified |
| Experience Level | 2-3 years |
| Travel | Not Specified |
| Language | English |
| Benefits | Not Specified |
Skills & Competency Table
| Skill / Competency | Proficiency Level |
| Learning & Development Tools | Expert |
| Presentation & Communication | Advanced |
| People Management | Advanced |
| Interpersonal Relationship Building | Advanced |
| Coaching & Mentoring | Intermediate |
| Strategic Training Planning | Advanced |
Job Summary
The Learning & Development Manager at Hilton drives organizational change and functional excellence. This role focuses on implementing Hilton’s training framework, mentoring staff, and partnering with department heads to enhance leadership capabilities. You will manage annual training calendars and ensure cultural transformation aligns with Hilton’s global hospitality standards and vision.
FAQs
What is the minimum experience required for this role?
Candidates should have at least 2 to 3 years of experience in a similar capacity.
Which industry experience is preferred?
Experience within the hospitality industry is highly preferred for this position.
What are the primary responsibilities?
The role involves creating training plans, mentoring new members, and supporting departmental leadership development.
What kind of communication skills are needed?
The position requires excellent presentation and communication skills to deliver training effectively.
Does the role involve independent work?
Yes, the candidate must be able to work both independently and as part of a team.
Expert Analysis
This role is a strategic lynchpin for Hilton, requiring a blend of pedagogical expertise and change management. Success depends on the ability to translate corporate culture into actionable training. Given the 2-3 year experience requirement, Hilton seeks a rising professional capable of navigating complex human resources frameworks within hospitality.
Location & Logistics Guide
The specific location details were not provided in the posting; however, Hilton operates globally across various luxury and mid-priced sectors. Logistics typically involve on-site management within a hotel environment. For general information regarding various city operations, you may visit: https://en.wikipedia.org/wiki/Hotel
Career Path
Starting as a Learning & Development Manager, a professional can progress toward Area Director of L&D or a senior Human Resources Director role. With Hilton’s global reach, opportunities often extend into corporate talent strategy, organizational development, or regional leadership positions, overseeing training initiatives across multiple international properties and brands.